Acceptance of the Binding Terms

By accessing the website Pillay or utilizing our specialized Answer Engine Optimization (AEO) and LLM visibility services, you agree to be bound by these comprehensive Terms and Conditions, all applicable laws, and regulations in the State of California. If you do not agree with any of these terms, you are strictly prohibited from using or accessing this site or any services provided by Pillay. The materials contained in this website are protected by applicable copyright and trademark law, and your continued use of our platform constitutes a legally binding agreement between you and Pillay regarding our digital consulting and AI optimization services.

Scope of Specialized AEO Services

Pillay provides advanced digital services including, but not limited to, LLM Visibility Optimization, Structured Data & Schema Injection, and Knowledge Graph Management. You acknowledge that the nature of AI models and LLMs (such as ChatGPT, Gemini, and Claude) is inherently dynamic and governed by third-party algorithms. While Pillay employs industry-leading strategies to enhance your brand’s citation authority, we do not claim direct control over third-party AI outputs. Our services are provided as a consultancy to improve the probability of AI recognition, and the client understands that the evolving landscape of generative search requires ongoing technical adjustments as dictated by the tech industry standards.

California Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the Northern District of California or the county where Pillay maintains its primary business operations. You hereby irrevocably submit to the personal jurisdiction and venue of such courts and waive any objection as to inconvenient forum, ensuring that all disputes are settled under the rigorous legal standards of California’s commercial statutes.

Limitation of Liability and Indemnification

In no event shall Pillay, its directors, employees, or tech partners be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Pillay’s website or the performance of our AEO strategies. To the maximum extent permitted by California law, Pillay’s total liability shall not exceed the amount paid by the client for the specific service in question. You agree to indemnify and hold harmless Pillay against any claims, damages, or legal fees arising from your use of our services or any breach of these terms, including any misinformation provided by the client that affects AI model training or data indexing.

Intellectual Property and Usage Licenses

The content, original logos, proprietary AEO frameworks, and Pillay AI tool interfaces are the exclusive intellectual property of Pillay. We grant our clients a limited, non-exclusive, non-transferable license to utilize the reports and data provided during the service period for internal business growth. You may not reverse engineer our proprietary schema injection methods, bypass our LLM visibility frameworks, or use our “Pillay AI” diagnostic engine (Coming Soon) for any unauthorized commercial reselling. Any unauthorized use of our intellectual property will result in immediate termination of services and potential legal action under US federal copyright law.

Data Privacy and CCPA Compliance

In accordance with the California Consumer Privacy Act (CCPA), Pillay is committed to maintaining the highest standards of data integrity and transparency. We collect and process data solely for the purpose of improving your brand’s AI visibility and performance. You have the right to request access to the data we hold, the right to request deletion, and the right to opt-out of any data sharing with third-party aggregators. We do not sell your personal or business data to third parties. For all privacy-related inquiries or to exercise your California privacy rights, please reach out to our legal compliance team via the official contact channel at contact@pillay.cloud.

Modifications and Termination of Service

Pillay reserves the right to revise these terms of service for its website and AEO consulting services at any time without prior notice. By using this website, you are agreeing to be bound by the then-current version of these Terms and Conditions. Furthermore, Pillay reserves the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use our proprietary tools and diagnostic engines will cease immediately, and all outstanding balances for services rendered will become due.